Innovation, empathy among keys to ICTSI’s pandemic response

International Container Terminal Services, Inc. executive vice president Christian R. Gonzalez, in his presentation at the Leading in Extraordinary Times 2021 online forum organized by the Makati Business Club, said the Company is embracing innovation and new technologies as part of its multifaceted approach to handling the COVID-19 pandemic.

Besides being open to innovation and new technologies, ICTSI’s approach to handling the current crisis includes trusting its own system, recruiting personnel who thrive in that system, and showing empathy.

ICTSI’s pandemic response has been inclusive from the very beginning. Aside ensuring minimal disruptions in the supply chain, the Company has also been looking out for the welfare of its host communities. ICTSI spearheaded the private sector initiative to assist the Philippine Government in procuring COVID vaccines and shouldered the construction of a mega vaccination facility for the public.